Partnering with Surgical Centers

For surgical centers and specialty teams managing high case volume, Viv helps prevent avoidable cancellations by keeping every patient, caregiver, provider, and clearance task aligned before surgery day.

Prevent Avoidable Cancellations

Protect Block Utilization

Reduce Coordination Work

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SURGICAL READINESS

Built for Surgical Readiness.

Cases fall apart when many small handoffs break down — across patients, caregivers, PCPs, specialists, and anesthesia teams. Viv tracks the full pre-op and post-op journey so your team can see what's ready and what still needs to happen.

Reach Out

Pre-op Readiness

Every Patient Cleared Before Surgery Day

Viv sends procedure-specific instructions, collects screening responses, and flags missing prep so your team has a clear readiness view before the day of surgery.

Provider Coordination

Automated Provider Follow-Up

Viv calls PCP offices, requests clearance documents, and routes concise case summaries back to your team — no manual phone trees required.

Patient & Caregiver Prep

Instructions That Actually Reach Patients

Patients and caregivers get clear prep instructions by voice or chat — including repeated reminders for those who need extra support.

THE FULL JOURNEY

Coverage at Every Stage

Before Surgery

Instructions sent, prep confirmed, missing items flagged before they become day-of problems.

Across Providers

Clearance calls made, documents requested, conversations summarized and routed back to your team.

With Patients & Caregivers

Routine questions answered, key instructions repeated, the right contact kept informed.

After Surgery

Recovery checked, post-op instructions reinforced, concerns escalated for staff review.

what Clinicians are saying

Completed Visits

"It's hard to be an independent practice these days but I want to be there for our community. Viv Health really helps us standardize triage and determine a patient's urgency before they walk through the door. I feel better prepped to handle a visit, and makes me confident we can grow our patients without hiring extra staff."

- OB/GYN

Standardized Triage

"I used to get 10 patient calls every week, panicked about lab results. I get fewer anxious calls now because as soon as they see results in the portal, Viv Health messages them to explain what the results means in plain language. Patients get clear next steps without delay."

- Nurse Manager

Work at the Top of License

"Patients used to wait days for someone to get back to them. Now they get answers right away through chat, and they feel heard. We're not losing them to urgent care anymore."

- CMO

For Teams Where Every Open Block Matters

Deploy in weeks, not months

Works alongside your existing EHR and workflows

Supports voice and chat communication

Creates clear case summaries for staff

Escalates exceptions instead of adding more noise