Proactive Private Screening
Adaptive, judgment-free questions screen for incontinence type and severity in a private chat patients actually answer.
Pelvic Floor & Postpartum Recovery
Catch the symptoms patients are too embarrassed to mention
Postpartum urinary incontinence is common, under-reported, and highly treatable—yet it rarely surfaces in a six-week visit. Viv proactively screens, educates, and routes patients to pelvic floor care before they give up and stop asking.
Why This Matters
The biggest barrier is that no one asks
Incontinence is so normalized that patients assume it's permanent and never raise it. Structured, private screening surfaces treatable symptoms the visit schedule misses.
~1 in 3
postpartum patients experience urinary incontinence
<25%
of affected patients seek care for symptoms
6 weeks
the single postpartum window where it's usually addressed
Under-Reporting
Patients are embarrassed and assume leakage is a normal, permanent part of recovery.
One-Visit Window
Symptoms are only screened at the six-week check, if they come up at all.
Lost Referrals
Pelvic floor PT referrals stall without follow-up, and patients drop off.
No Symptom Tracking
Severity and progression aren't captured, so escalation decisions lack data.
How Viv Helps
Built for end-to-end workflows
Viv makes postpartum recovery a continuous conversation, surfacing pelvic floor symptoms and guiding patients to the right care. Also used by private OB/Gyn practices and community health clinics. See our guide to AI for OB/Gyn practices.
Symptom Severity Tracking
Structured tracking of frequency, triggers, and impact builds a picture clinicians can act on.
Pelvic Floor Education
Evidence-based guidance and exercises reinforce care plans and reduce the sense that symptoms are permanent.
Referral Follow-Through
Automated follow-up keeps pelvic floor PT and specialist referrals from stalling.
Escalation for Red Flags
Symptoms suggesting prolapse, retention, or infection route to a prioritized clinician alert.
Reimbursement-Ready Artifacts
Suggested codes, symptom history, and care-plan notes generated automatically from interactions.
Care Journey
From first contact to resolution
1
Postpartum Outreach
Viv checks in after delivery and screens for pelvic floor and continence symptoms in plain language.
2
Severity & Triage
Adaptive questions classify symptom type and severity; red flags escalate immediately.
3
Education & Referral
Patients receive guidance and, when indicated, a tracked referral to pelvic floor therapy.
4
Follow-Up & Resolution
Ongoing check-ins confirm improvement or escalate persistent symptoms for further evaluation.
Built for Clinical Environments
Infrastructure your team can trust
HIPAA-Compatible Infrastructure
Built for clinical environments with privacy, security, and data-handling standards designed for healthcare.
Clinician-in-the-Loop
AI assists with triage and documentation. Clinical decisions always remain with your care team.
OB/Gyn–Native Workflows
Designed around obstetric and gynecologic protocols—not adapted from general-purpose monitoring or chatbot tools.
Common Questions
Questions about postpartum incontinence workflows
Why use AI to screen for incontinence instead of asking at the visit?
Most patients never raise incontinence in person because of embarrassment or the assumption that it's permanent. A private, structured chat surfaces symptoms patients won't mention out loud—then routes treatable cases to your team.
Does Viv provide pelvic floor therapy?
No. Viv screens, educates, tracks symptoms, and supports referral follow-through. Treatment and pelvic floor therapy are delivered by your clinicians and referral partners.
How does this help with referrals that stall?
Viv sends automated follow-ups after a referral is placed, reinforces why it matters, and flags patients who haven't followed through so staff can intervene.
See what clinical workflow support looks like for your practice
Deploy in weeks, not months
English & Spanish patient support
Private, judgment-free symptom screening
OB/Gyn–native protocols, not general RPM tools